iFixediT!
NOW ONBOARDING IN NYC / TRI-STATE

Tech Support,
On-Demand.

Whether you need a fix or you are the fix.

Enterprise-grade IT support built for small businesses. AI resolves most issues instantly. Live agents handle the rest. Certified technicians arrive on-site when needed.

See How It Works
0%
AI Resolution Target
$0
Avg Downtime Cost/Min
0%
Target Remote Resolution
0 min
Avg Agent Response
SUPPORTING THE PLATFORMS YOU RELY ON
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THE 3-TIER ESCALATION MODEL

Intelligent Support,
Automatic Escalation

Every issue starts with AI and only escalates when needed. A single TicketID follows each case from first prompt to final sign-off.

Tier 1
AI Chatbot
Natural language troubleshooting resolves the majority of issues autonomously at under $0.50 per ticket. Available 24/7, instant response.
Tier 2
Live Agent
Seamless handoff with full Tier 1 context preserved. Expert remote diagnostics for complex issues within 15 minutes.
Tier 3
On-Site Technician
Geolocation dispatch matching certified local technicians for hardware and physical-layer repairs. Launching Year 2.
PATENT-PENDING (18 CLAIMS / 3 INDEPENDENT)
Cross-tier conversation preservation
Automated escalation triggers
Skill-based technician matching
Unified case tracking architecture
AI + Agent + Dispatch orchestration
90%
Target resolution within first two tiers
PRICING

Simple, Transparent Plans

From free community access to full business coverage. No hidden fees.

Community
Free
Freemium Funnel
5 AI prompts / month
Community forum access
Basic ticket creation
On-demand dispatch available
Remote IT
$29.99
per month
100 AI prompts / month
Unlimited live chat support
Priority ticket routing
On-demand field dispatch
MOST POPULAR
Tech Pro
$59.99
per month
Unlimited AI prompts
Instant live agent < 15 min
2 field visits included / mo
Device health monitoring
SMB Business
$119
per month
Up to 5 team members
Dedicated agent assignment
4 field visits / month
Monthly tech health audit
On-Demand Dispatch: $89 / visit | No subscription required | 30-40 min ETA
JOIN THE NETWORK

Choose Your Role

Select one or more roles below. You can be a customer who receives support, an agent who provides remote diagnostics, a field technician who handles on-site repairs, or any combination.

Get Support

Customer

Access enterprise-grade IT support starting with AI that resolves most issues instantly, backed by live agents and on-site technicians.

AI troubleshooting available 24/7
Live agent escalation on demand
On-site technician dispatch when needed
Single ticket tracks your issue end-to-end
Provide Remote Support

Tier 2 Live Agent

Join our expert agent network. Receive escalated tickets with full AI conversation history and resolve complex issues remotely.

Flexible remote work schedule
Full context from Tier 1 AI handoff
Skill-based ticket matching system
Performance-based compensation
On-Site Repairs

Tier 3 Field Tech

Get dispatched to local jobs through our geolocation matching system. Handle hardware repairs and physical-layer fixes for businesses near you.

Geolocation dispatch
Set your own service radius
Full ticket history before arrival
Certification badge on your profile

Create Your Account

Select at least one role above to continue

By signing up you agree to our Terms of Service and Privacy Policy.
We will never share your information with third parties.

iFixediT! App
COMING SOON

iFixediT! Mobile App

iOS and Android. Get instant AI troubleshooting, connect with live agents, and request on-site technicians directly from your phone. Built on Flutter for a native experience on every platform.

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THE INFRASTRUCTURE OF EQUITY

Democratizing technical advocacy through AI innovation

Building a future where professional IT support is an accessible utility for everyone, especially entrepreneurs and small business owners who have been priced out of the solutions they need.